Why Savoir

Hospitality runs on judgment, timing, and trust.

Savoir is designed for the operational moments traditional POS systems often leave to memory, guesswork, and side conversations.

Hospitality-native by design

Human judgment stays at the center.

Traditional systems are organized around transactions and reporting. Savoir helps teams move with greater clarity without losing the instinct hospitality depends on.

A floor manager observing the dining room and making service decisions
Hospitality team members coordinating service at the pass

Operator grounded

Restaurant reality shapes the product.

Recurring friction determines what we build and what we leave out.

Discovery

Structured operator interviews and customer discovery through a Columbia Engineering venture-building intensive.

Perspective

Operator conversations across NYC, Los Angeles, Baltimore, and Atlanta.

Live service

Testing around alerts, modifier logic, corrections, complex check flows, and service visibility.

Our team

Hospitality experience meets technical depth.

A women-led team with operational, technical, and founder experience.

Kristen BrownFounder and CEO

Kristen Brown

Product vision and strategy

Columbia CS and Business Innovation graduate, former Michelin-star server, and e-commerce founder.

Chantele LohrChief Technology Officer

Chantele Lohr

Technology and product

Columbia graduate and full-stack engineer with restaurant-management and learning-and-development experience.

Chantel MusserChief Operating Officer

Chantel Musser

Operations and implementation

Loyola University summa cum laude graduate and hospitality systems strategist leading workflow optimization.

Built from hospitality. Designed for what comes next.

See how Savoir supports the people running the operation.

Explore How It Works